Job Details
Operations Analyst - UNISYS / TANDEM
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Company : Avance Consulting Europe
Location : United Kingdom-London
Posted on : 6/25/2010
Referral Reward: Win Referral Reward of £ 500
No. of Positions: 2
Background
Our client is one of the Largest IT Services Company globally
Responsibilities
Skills Required

Netback up , TSM , TWS / OPC scheduler

Identify current performance and deviation from best practice across the entire operations chain.

Provide the transparency needed to improve decision-making and accurately define priorities.

Cost reduction, service and quality performance improvements be implemented to ensure efficient delivery.

Provide Transparency into IT operations, quantify performance gaps, and prioritize areas for improvement.

Analyze costs, service levels, and volumes in the context of market
standards and business demands.

Build understanding of how improvement programs support strategic goals, and provide a common language to communicate performance throughout the business.

Monitor key performance indicators of financial and operational performance

Assess the impact of past change initiatives, identify potential problem areas, and link operational effectiveness to financial performance

Implement process improvement assessments

Quantify the benefits of investments in ITIL programs, CMM initiatives, and other quality enhancement activities
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