Company Background
Our client is a NASDAQ listed Tier 1 IT / ITeS company in the world. The company is one of the pioneers of outsourcing industry. The company is one of the most respected organizations in India. The BPO part of organization is more than 15,000 people globally and growing at a fast pace.
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Job Description
The incumbent will be part of the solution design team. The role is envisaged to provide expertise in the area of Telecom and will have the following responsibilities
• Help the Sales team in client meetings
• Conduct client workshops, solution walkthroughs and participate in yellow pad sessions
• Understand the client needs and leverage the available resources internal to the organization to build the right solution
• Receive all RFI/RFP from clients work on them to creating winning proposals
• Prepare the process design and process maps
• Assist with the implementation
• Program manage On-site Transitions with the designated Transition Manager and Head SDI (might be required)
• Provide market input and domain related developments to offshore SDI team
• Help sell solutions proactively
• Generate and communicate Thought Leadership
• Provide oversight to Discovery projects
• Own the horizontal sales and deal margin target and assist Sales team to achieve and exceed horizontal sales targets
• Ensure an appropriate focus on tools and methodologies relevant to the current and future business needs of the organisation
• Anchor site visits by clients like due diligence visits, post contract visits so that the appropriate brand image and value of the organisation is conveyed to the clients
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Key Skills
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Telecom domain expertise
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Qualifications
MBA - General Management, MBA - Information technology, MBA - International Management, MBA - Any Management
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Preferred Experience
• MBA with 4 to 8 years experience in the domain area with Consulting or Outsourcing experience
• Must be a subject matter expert
• Must be self-driven and able to work in not formally structured environments
• Must have the ability to work in Virtual teams and as a thought leader
• Ability to work in a networked environment and influence people not directly reporting into this role
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